IT CS Specialist

Job description

The mission of this position at Zarrin is to servicing and responding to users ' requests to address the problem and improve systems and infrastructure services. the key tasks and responsibilities of this position are as follows:

  • Monitoring of information technology services
  • Setup, deploy, maintain, and manage user devices (computers, laptops, phones) as well as applications or services required for the proper operation of these devices.
  • Provide quality and timely on-site or remote user technical support
  • Provide required training of systems and methods to users
  • Access to file sharing to facilitate information transfer for users
  • Install and provide internet access to users or lines
  • Connection and support of users to the internal network.
  • Coordinate in the installation and implementation of the closed-circuit cameras in terms of software and hardware and support to solve the user interface problem.
  • Collaborate in installation and usage of voice communication lines based on network and VoIP central and support to solve the user interface problem.
  • Record and documentation the fixed assets of the unit of information technology.
  • Periodic inspection of computer devices and by the equipment of users to ensure the accuracy of their function.
Job requirments
  • +1 years’ experience working within IT infrastructure and software configuration.
  • Minimum Bachelor of Science in computer engineering, IT engineering, or equivalent field.
  • Very good English skills both verbal and written
  • Proven skills in Help Desk/Technical Support, Documentation and IT Procurement and Asset Management
  • Knowledge of Infrastructure/Platforms, Vendor Management, and knowledge management
  • Certification in CCNA, Network+, and ITIL
  • Ability to manage multiple tasks efficiently, work productively in a fast-paced, team-oriented environment
  • Excellent interpersonal skills 
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